your information. The terms “we,” “us,” and “our” refers to LOVE DING, LLC. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site. The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name, phone number, and email address.
HOW WE COLLECT + USE YOUR INFORMATION
This Site only collects the personal information you voluntarily provide to us, which includes: Full Name, Email, Shipping Address, Billing Address, Phone Number, Skype Username, and Details About Your Home/Listing. The information you provide is used to:
process transactions, or information through trusted third-parties
send you client on-boarding forms and important project updates
send our monthly newsletter and periodic email updates
improve the services we provide, and
comply with legal obligations
We do share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.
We also collect aggregate data, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use the Service, and we own all rights to such information. We may also collect information about you from other outlets and mediums (like social media, events, etc.) and we may add that information to information you give us through the Service.
If you are a Client, you may also be asked to take the Design Quiz so we can learn more about your style preferences. If you provide us with any photos, images, dimensions, room layouts, etc. we will collect and store that information as well.
As Required By Law and Similar Disclosures: We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect yours', ours' or others' rights, property, or safety.
HOW LONG WE RETAIN USER DATA
We will store user data for as long as necessary to provide the Site to you and fulfill the purposes described in this Policy. This is also the case for anyone that we share your personal information with and who carries out services on our behalf. We may also retain aggregate information beyond this time for research purposes and to help us improve our services. You cannot be identified from aggregate information retained or stored for these purposes.
We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.
We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all. The Site does not respond to Do Not Track signals sent by your browser.
OUR MARKETING EFFORTS
We may use information (including your email) to provide online advertising on the Service and to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you. This may be information about our products and services or third-party products and services
We do not rent, sell, or share personally identifiable about you with unaffiliated third parties for their direct marketing purposes, unless you have opted into such sharing. We may allow access to other data collected by the Service to enable the delivery of online advertising on this website, or otherwise facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you.
We may also anonymize and aggregate data collected through the Service and use or share it for any purpose, including for marketing purposes.
PARTIES WHOSE SERVICES WE USE FOR DATA PROCESSING
There are various data processing operations that need to be performed in order for us to deliver, develop and ensure the continuity of our services (i.e. credit card processing, sending monthly newsletter updates). Some of these operations have been outsourced to trusted third parties. This section outlines the parties whose services we use in executing our customers’ data processing instructions and/or for certain of our own data processing purposes. We refer to it as our “Sub-processor List” and each entity on it as a “Sub-processor”.
The table below outlines who our current Sub-processors are, what their role is (the nature of the services each of them provides us), where are they located, and where their data processing operations are performed (e.g., where they store the data that we entrust to them, including, where applicable, our customers’ data).
THIRD PARTY LINKS
We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.
By using the Service or providing information to us on the Site, you also agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service. If we learn of a security system's breach, we may attempt to notify you electronically by posting a notice on the Service or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at firstname.lastname@example.org
PRIVACY OF MINORS
HOW TO UPDATE YOUR INFORMATION
You may access and correct your personal information and privacy preferences by contacting us via email at email@example.com
YOUR RIGHTS UNDER THE EU GENERAL DATA PROTECTION REGULATION (GDPR)
We comply with the EU General Data Protection Regulation (GDPR). The GDPR (Article 3, section 2) “applies to the processing of personal data of data subjects who are in the Union by a controller or processor not established in the Union, where the processing activities are related to:
the offering of goods or services, irrespective of whether a payment of the data subject is required, to such data subjects in the Union; or
the monitoring of their behavior as far as their behavior takes place within the Union.”
The GDPR provides you with the following rights:
The Right to Be Informed. You have the right to be informed of the Information we process about you.
The Right of Access. You have the right to request access to the Information we process about you, which will be provided to you within one calendar month.
The Right to Rectification. You have the right to request that we amend or update your personal data where it is inaccurate or incomplete, which will be updated within one calendar month.
The Right to Erasure. You the right to have the Company delete your Information. This request will be completed within one calendar month of your request.
The Right to Restrict Processing. You have the right to request that we temporarily or permanently stop processing your Personal Information. This request will be fulfilled within one calendar month.
The Right to Data Portability. You have the right to request a copy of your Information in electronic format and the right to transmit that Information to any other service.
The Right to Object. You have the right to object to us processing your Information on grounds relating to your particular situation or for direct marketing purposes. A formal response will be given within one calendar month.
The Right not to be Subject to Automated Decision Making. You have the right to not be subject to a decision based solely on automated decision making, including profiling, when such a decision would have a legal effect on you or produce a similarly significant effect.
The Right to Complain: You may file a complaint with the appropriate data protection authority. A list of data protection authorities is available at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
All formal requests can be submitted via email to firstname.lastname@example.org.
UNSUBSCRIBE OR OPT-OUT
All clients and/or visitors to the Site have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe please email email@example.com
CHANGES TO THIS POLICY